Tech Support Linux L1

Pune, India

The Role

As a Level 1 Linux Administrator, you will be responsible for providing technical support and assistance with Linux-based systems. You will work closely with the Tech Support team to ensure the smooth operation of Linux servers and assist in resolving technical issues.

Job Responsibilities
Provide first-level technical support to end-users and assist them with Linux-related issues, including user account management, password resets, and application support.
Monitor the performance and health of Linux servers, identifying and addressing potential issues or anomalies.
Diagnose/resolve and Escalate Linux system problems, such as network connectivity issues, hardware failures, and application errors.
Assist in the installation, configuration, and maintenance of Linux-based applications.
Basic Knowledge of the ticketing tools such as Jira, Service now, Zendesk.
Basic Knowledge of Monitoring tools such as Grafana and Prometheus
Basic Knowledge Git, Ansible, Kubernetes.
Perform massive stack restart/configuration and deployment,



Configuration changes as requested by band using tools like Ansible Tower, AWX and Virtual desktops.
Apply patches and updates to Linux servers as necessary to keep systems up to date and secure.

Collaborating With

Work collaboratively with Level 2 Linux Administrators to resolve more complex issues

Profile and Skills

Bachelors degree, Information Technology, or a related field (or equivalent work experience)

Red Hat Certification (RHCSA) Required

Familiarity with Linux distributions (e.g., CentOS, Ubuntu, Red Hat)

Basic understanding of Linux command-line tools and utilities

Basic Knowledge Ansible, Git, Kubernetes, Grafana and Prometheus

Basic Knowledge on ITSM tools.

Disclaimer : This job posting has been aggregated from external source. Role detailscontentand availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Tech Support Linuxprofessional Pune
🏢 Everseen India Infotech
📍 Pune