Senior Solution Consultant Workforce Management

Experience: 6–10 Years

Role Overview

Looking for a Senior Solution Consultant with robust Workforce Management (WFM) experience to drive requirement gathering, solution design, implementation, configuration, integration, testing, and client engagement for enterprise WFM solutions.

Key Responsibilities
Conduct requirement-gathering workshops with clients and stakeholders.
Design and implement WFM solutions based on business requirements.
Configure, customize, and integrate WFM applications with third-party systems.
Prepare functional/technical specifications and solution documentation.
Oversee system build, configuration, testing, and UAT.
Provide WFM best practices and process optimization recommendations.
Manage client relationships and act as a solution advisor.




Support and mentor team members on solutioning and advanced WFM modules.

Must-Have Skills
6–10 years of experience in enterprise software implementation/support.
5+ years of Workforce Management experience – Mandatory.
Solid experience in Timekeeping, Accruals & Leave.
Experience in requirements gathering, solution design, implementation, and configuration.
Good understanding of WFM processes, business requirements, and enterprise implementations.
Robust client-facing, communication, and presentation skills.

WFM Tools / Platforms

Experience with any of the following:
UKG Pro WFM / UKG Dimensions
Kronos Workforce Central / Kronos
Infor WFM
Dayforce

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