Job responsibilities -
Hands-on Leadership of support team
Ensuring all Email and phone correspondence with students is completed in timely manner.
Supervising end-to-end order processing of e-transcripts procurement and delivery
Managing relationships with university officials and partners
Analytics
Revenue maximization
Eligibility -
8+ years total operational support experience
3+ years of team leadership experience.
Excellent written and spoken communication skills
Meticulous and hands-on approach to the job
Bachelors degree in any stream
Experience in education counselling / college admissions / ed-tech sector will be an added plus.
📌 Operations Team Lead Pune
🏢 Truecopy Credentials
📍 Pune
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