AVP Trade & Investment Technology Support (Front Office Applications)

Function: Asset Management Technology & Change

Location: Mumbai (Hybrid — 3 days/week in office)

Experience: 10–12 years

CTC: LPA As per Market Standards

About the Role

We're hiring an AVP to own Front Office Application Support for our core Investment platforms. You'll be the service owner for critical trading and investment applications — driving incident resolution, service improvement, and stakeholder partnership across global teams, while keeping us audit- and regulation-ready.

This is a high-visibility role for someone who understands the Trade Life Cycle end-to-end and wants to work at the intersection of technology and front-office trading operations.

What You'll Do
Own Incident Management and service delivery for Front Office investment applications
Act as service owner for the core Investment platform, Bloomberg, WSO, and related trading systems
Prioritise and manage the Front Office support pipeline based on business impact
Partner directly with trading desk and business users to resolve issues and improve daily workflows
Drive service improvement initiatives and track outcomes via MI/dashboards for regional reviews
Participate in Business Continuity, Disaster Recovery, and Failover testing




Collaborate with global teams across time zones; occasional weekend support for critical releases/events

Must-Have Skills
Solid understanding of the Investment / Trade Life Cycle
Hands-on experience supporting Front Office trading platforms (OMS/EMS — Bloomberg AIM, MarketAxess, TradeWeb, or similar)
Proven Incident/Service Management ownership for trading or investment applications
Working knowledge of FIX messaging and trade data troubleshooting

Valuable to Have
ITIL certification or practical ITIL experience
Exposure to Market Data platforms (Bloomberg, Refinitiv Eikon)
Familiarity with multiple asset classes and relevant market regulations
Tools: ServiceNow, JIRA, Confluence
Strong Excel / MI reporting skills

Experience
10–12 years total, ideally within Asset Management or Capital Markets technology
Minimum 5 years in Application Support / Service Management for trading systems
Comfortable in rapid-paced, agile, cross-functional global teams

Diversity & Inclusion

We strongly encourage applications from women and LGBTQIA+ candidates, and from all backgrounds. We're committed to building an inclusive workplace where people can do their best work and grow.

📌 Avp Trade & Investment Technology Support Front Office Applications Mumbai (India)
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