Position: Customer Support Executive Domestic Hindi Voice Process

Job Summary

We are looking for enthusiastic and customer-focused individuals to join our Domestic Hindi Voice Process team. The selected candidates will handle customer calls, understand their requirements, resolve queries, and provide a positive customer experience.

Key Responsibilities
Handle inbound customer calls in Hindi and English.
Understand customer queries and provide accurate information or solutions.
Maintain a professional and courteous tone throughout customer interactions.
Record customer details and call-related information accurately in the system.
Follow company processes, quality standards, and call-handling guidelines.
Escalate unresolved issues to the appropriate department.
Meet assigned productivity, quality, and customer-service targets.
Maintain confidentiality of customer and company information.

Requirements
Education: 10th / 12th / Graduate.
Language: Fluency in Hindi is mandatory.
English communication skills are preferred.




Freshers and experienced candidates can apply.
Valuable listening, communication, and problem-solving skills.
Willingness to work in rotational day shifts, if required.

Experience

Freshers / 01 years of experience in customer support, BPO, telecalling, or voice processes.

Salary & Perks
Market-competitive salary based on experience and interview performance.
Incentives based on performance, where applicable.
Travel Allowances
Training and career-growth opportunities.
Supportive work environment.

Job Details
Process: Domestic Hindi Voice
Role: Customer Support Executive / Telecaller
Employment Type: Full time
Location: ElNet software city, Taramani
Shift: Day / Rotational
Working Days: 6 days

Preferred Candidate

Candidates with good Hindi communication, a customer-friendly attitude, patience, and a willingness to learn are encouraged to apply.

We are looking for immediate joiners only.

📌 Domestic Voice Process Chennai
🏢 Concentrix
📍 Chennai