Job Summary

Req ID: phone_number

We are currently seeking a programming language knowledge - Java to join our team in Bangalore, Karnataka (IN-KA), India (IN).

Responsibilities
Lead (8 to 15 years) - A hands on team lead is required to provide oversight and leadership in the Controls Engineering Space.
Investigate and drive support resolution with senior internal clients and stakeholders. Serve as point of escalation for support issues.
Manage the day to day operations of the teams and ensures SLOS and customer service levels are met.
Troubleshoot and resolve complex technical issues, collaborating with cross-functional teams as needed.
Manage escalations and incidents directing the team and updating stakeholders. Able to dive into resolve issues.
Managing staff rotas schedules and vacation planning
Robust and confident communicator
Engage with Stakeholders to assess needs and provide monthly reporting
Ensure team are following standard processes and monitoring performance.
Providing mentorship and guidance to junior team members to ensure successful resolution of issues




Continuously improve processes and systems to increase reliability and reduce risk.
Influence and suggest improvements on roadmap for enhancing Controls Engineering client experience.

Key criteria
Must have a proved record of team leadership in a support environment.
Must have working knowledge and experience with Java, Kubernetes and front end tech such as React
Must be willing to execute on support issues while also building out the function and automating resolution of repeat issues.
Able to dive in and pick up issues and solve them or to coordinate the response and follow to resolution.
AWS knowledge is an advantage.
Must be presentable to clients and a transparent, empathetic communicator able to talk to clients and stakeholders with confidence up to senior levels.
Good Knowledge of SDLC, CVS, SVN, GIT, Maven, GITLAB, Docker and Jenkins.
Work experience on SDLC, Linux system platforms.
Valuable Knowledge of CVS, SVN, GIT, Maven, GITLAB, Docker and Jenkins.

📌 Java Developer Bengaluru
🏢 NTT DATA Business Solutions
📍 Bengaluru