29 Aug
|
Bajaj Finance
|
India
29 Aug
Bajaj Finance
India
Job Summary
This position is open with Bajaj Finance Ltd.
Responsibilities
Customer Service - TAT, Tokens, customer complaints and NSR/SR closure Management
Daily cash collection, updating and deposition, and checking and updating agency/branch walk-in collection
Cross selling the insurance and other products to walk in customers
Cash & Customer Service /NPS and Audit Queries
Service branch maintenance and control
Consistent increase in penetration of CDM/Kiosk
Manage escalations with teams (Centralize/HO) for end to end resolution
Petty cash management
Maintain minimal errors in audit report published by HO.
Required Qualifications and Experience
Understanding of cash & customer service related processes and policies.
Graduate/Post graduate fresher/with experience
Ability to work independently and towards deadlines.
Effective oral and written communication skills
📌 Senior Executive Operations And Service Pune (India)
🏢 Bajaj Finance
📍 India