Job | Experience - Job openings for international voice process in Bangalore,
Skills: Excellent Communication
Location: Pune
Work Timings: only Night shift
Number of positions: 100
Interview Mode: Virtual mode
•Salary: 6LPA
•Experience: 0.6 months to 4 years
Qualification: 12th or Graduate
Key Responsibilities
Handle inbound and outbound customer calls for international clients, providing support on HR-related queries, document uploads, onboarding issues, and operational requests.
Resolve customer issues efficiently while ensuring a high level of customer satisfaction and adherence to service standards.
Accurately document customer interactions, maintain detailed case records, and update CRM systems in a timely manner.
Communicate clearly and professionally in English, ensuring a positive and seamless customer experience.
Consistently achieve key performance indicators (KPIs), including quality, productivity, customer satisfaction, and service-level targets.
📌 Hiring For International Voice Process Pune (India)
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📍 India