Role Description:

Manages and ensures the identification, analysis, and preparation of explicit and implicit stakeholder requirements, and drives the functional support for business applications during deployment and third-level support.

Key Accountabilities & Responsibilities:
Identifies, documents, reviews and manages all requirements for projects and maintenance and supports in change requests and contributes to solution component description
Selects the most appropriate means of representing business requirements
Defines the expected functional test outcomes
Executes application support and collects, classifies, forwards and checks that all requests for support with regards to functional operations (incl. 2nd level support and in exceptional cases 1st level support)
Investigates causes of incidents and seeks resolution, escalates unresolved incidents and facilitates recovery
Ensures all quality criteria for every requirement and evaluates according to importance and/or stability





Key Competencies & Skills required:
Proven experience as a Functional Consultant or Business Analyst in an SAP environment, with a solid understanding of SAP architecture and landscape.
Proficiency in navigating SAP systems
Good understanding of end-to-end SAP business processes and data flows.
Experience working with SAP reporting and data extraction tools.
Excellent communication and documentation skills, capable of interacting with business and technical stakeholders.
Strong analytical skills to interpret business needs and translate them into application and operational requirements.
Positive analytical skills
Positive understanding of processes and structures of SAP.
Experience working with SAP reporting and data extraction tools.
Understanding the structure of requirements and what is needed for developers to know what the business needs

📌 Business Analyst Sap Mumbai (India)
🏢 Ergo Technology & Services
📍 India