Roles and Responsibility
Design and deliver comprehensive training programs to enhance employee performance.
Develop and implement effective training strategies to meet business objectives.
Conduct workshops, seminars, and coaching sessions to improve employee skills.
Evaluate training effectiveness and provide feedback for improvement.
Collaborate with subject matter experts to create engaging training content.
Manage training records and reports to track progress.
Job Requirements
Proven experience in training and development, preferably in a BPO or Call Centre setting.
Excellent communication, presentation, and interpersonal skills.
Ability to design and deliver engaging training programs.
Robust analytical and problem-solving skills to evaluate training effectiveness.
Experience with adult learning principles and instructional design models.
Familiarity with e-learning platforms and authoring tools.
📌 Core Trainer Malad (India)
🏢 TP
📍 India