Role & responsibilities
Review surveyor reports and validate the legitimacy of motor vehicle accident claims.
Assess the extent of vehicle damage through photographs and documentation and determine the affected components.
Estimate claim value based on damage evaluation and standard assessment methodologies.
Deliver accurate assessments within stipulated TAT and maintain adherence to internal quality standards.
Communicate findings, clarifications, and decisions effectively to clients, surveyors, and relevant stakeholders.
Handle customer interactions with professionalism and empathy, ensuring positive experiences for end customers.
Maintain detailed and error-free documentation of assessments, data inputs, and case records for audit and compliance.

Preferred Skills
Solid technical understanding of motor vehicle components, damage patterns, and claim assessment methodology.
Analytical ability to interpret survey reports, validate damage, and estimate accurate claim values.
Effective communication skills.
High attention to detail with the ability to identify discrepancies or potential fraud indicators.

📌 Claim Assessor Motor Claims Gurugram
🏢 Mahindra First Choice
📍 Gurugram