29 Aug
|
Wonderla Holidays
|
Hyderabad
29 Aug
Wonderla Holidays
Hyderabad
Job description
Role & responsibilities
Oversee the day-to-day operations of the F&B; restaurants
Ensure smooth service delivery, quality control, and adherence to hygiene and safety standards.
Monitor staff performance and provide regular feedback and training.
Ensure exceptional guest service, promptly addressing any complaints or concerns.
Coordinate with the kitchen and other departments to meet special guest requests.
Allot daily duties to subordinate staff to meet work exigencies ensuring equity of work.
Attend to guest complaints and ensure guest satisfaction through immediate action
Ensure the maintenance and aesthetic upkeep of the restaurant in close coordination with housekeeping.
Ensuring Exceptional Customer Service
Develop restaurant sales through upselling and ensuring positive service.
Supervise food service with a view to ensure speed, quality of service
Ensure all F&B; operations comply with health and safety regulations.
Train staff on food safety and hygiene practices.
Preferred candidate profile
3+ years of experience in Hotel Industry
Graduation in BHM - Hotel Management/Diploma - Hotel Management.
Leadership skills and ability to coordinate with multiple locations and enable the staff to perform better.
Problem solving and reporting skills.
📌 F&b Executive Hyderabad
🏢 Wonderla Holidays
📍 Hyderabad