Role & responsibilities

Shift Requirement: Night Shift US Market
Generate Contacts and Leads online
Make outbound calls with customers in the US market.
Send Cold Emails and Follow-ups to contacts generated.
Communicate with customers in natural, fluent and professional English.
Understand customer requirements and explain relevant healthcare services.
Identify, qualify and convert potential leads.
Schedule and manage customer appointments.
Conduct timely follow-ups with leads and prospective customers.
Build robust customer relationships and maintain a positive customer experience.
Handle customer questions, concerns and objections professionally.
Achieve assigned sales, appointment-setting, lead-conversion and follow-up targets.
Maintain accurate records of calls, leads, appointments, follow-ups and customer interactions.
Update CRM or other relevant sales/customer management systems.




Coordinate with internal teams to ensure smooth customer handover and service delivery.
Follow established sales processes, communication standards and company policies.

Preferred candidate profile
Bachelors degree in any discipline preferred.
3 to 4 years of skilled experience in Inside Sales, Healthcare Sales, Tele-sales, Appointment Setting, or a related customer-facing sales role.
Prior experience handling US-market customers is highly preferred.
Robust spoken and written English communication skills.
Ability to communicate naturally and confidently with customers.
Experience working with sales targets, lead follow-ups and appointment scheduling.
Basic computer proficiency.
Experience with CRM or sales-management tools is an added advantage.
Willingness to work US-market night shifts.
Willingness to work on-site in Chennai.

📌 Inside Sales Executive Chennai
🏢 Vidmagin Innovations
📍 Chennai