Description
Objective
Responsible for Planning & Executing activities to achieve the Sales Target, accountable for Collection of outstanding payments, Adding and Servicing The Network , Collecting and Analysing Market information for business growth.

Key Responsibilities

Responsibility

Activities

Planning & Executing activities to achieve the Sales Target
Getting sales target (weekly/monthly/annually) from State head/ASM & prepare action plan for achieving the sales targets.
Develop & Manage Institutional customer & ensuring best in class & after sales service
Planning days activities involving tele-calls to institutional customers determining their
requirements & subsequently move for market visit for the day.
Market Visit- Gathering all information about institutional customer to be visited & informing them about our Brand and Product.
Responsible to put efforts for higher Net Cement Realization.
Addition of current customers and big ticket volume customers with minimum 100mt billing per customer.
Ensuring adherence of PJP

Collection of outstanding payments
Responsible to engage customers ensuring speedy recovery of outstanding payments




Keeps track of payment from customers and sharing the same with the customers regarding over dues and outstanding.

Servicing The Network
Escalate unsolved issues w.r.t indenting agent commission ,supply issues, or any contingent issues to State head & ensure its timely redressal
Provide market data w.r.t new projects, competitor prices, policies, systems which can advantage our business.
Responsible to develop & manage the network of architects, engineers, consultants etc
Closely coordinate with Specification team
Resolving queries of institutional customers, customer complaints (product related) & apprising state head /technical team ensuring prompt resolution with stipulated TAT.
Closely coordinate with Logistics team, C&F; ensuring timely delivery of materials

Market Intelligence
Proactively collect market information, competitor pricing, market trends, perception about our brand & its reach etc and apprising it to state head
Responsible to keep track of all tenders on float in the assigned area & coordinate with the state head IS, technical services for strategic support where ever required.
Provides inputs, leads about recent dealer dominated market with to Trade team

📌 Sales Officer Chhattisgarh
🏢 Dalmia Bharat Group
📍 Chhattisgarh