29 Aug
|
globiva
|
Gurugram
Job description
Grad/ Ug
Fresher/ Minimum 6m Experience
Positive communication skills
Rotational shifts
Day shifts for females
Salary- 17,500 in-hand (Fresher) and 18,500 in-hand (Experience)
6 days working
1 Rotational off
Roles and Responsibilities
Handle customer queries via phone calls, emails, and chats to resolve their concerns in a timely and skilled manner.
Provide accurate information on products/services to customers through effective communication.
Identify prospects to upsell/cross-sell relevant products/services based on customer needs.
📌 Customer Care Executive Gurugram
🏢 globiva
📍 Gurugram