29 Aug
|
Nexxus7 Process
|
India
29 Aug
Nexxus7 Process
India
Employment Type: Full time
Shift: Day time
- Customer chat/mail and voice support
- US client
- Responsibilities:
*Handle inbound chats (at times calls also), and email queries
*Resolve customer issues with empathy and professionalism.
*Follow defined SOPs, scripts, and escalation protocols.
*Meet daily/weekly productivity targets (AHT, FCR, CSAT, etc.).
- Requirements:
*Minimum 12 - 24 months of BPO experience in International Process
*Excellent English communication (written and spoken).
*Typing speed of at least 50 WPM with 90% accuracy.
- Loaction IT Park, Bargi Hills, Jabalpur
📌 Customer Support Executive Jabalpur (India)
🏢 Nexxus7 Process
📍 India