Roles and Responsibility
Provide technical support and assistance to customers via phone, email, or chat.
Troubleshoot and resolve complex technical issues related to RPA systems.
Collaborate with cross-functional teams to identify and implement process improvements.
Develop and maintain documentation of technical procedures and solutions.
Analyze customer feedback and provide recommendations for system enhancements.
Stay current with industry trends and emerging technologies in RPA.
Job Requirements
Solid understanding of software services and RPA systems.
Excellent problem-solving and analytical skills.
Ability to work effectively in a quick-paced workplace and prioritize tasks.
Strong communication and interpersonal skills.
Experience with troubleshooting and resolving complex technical issues.
Familiarity with industry-standard tools and technologies.
📌 Senior Digital Engineer Hyderabad
🏢 Sonata Software
📍 Hyderabad
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