Telesales Executive – Jewellery Products Job Description

Job Title: Telesales Executive

Employment Type: Full-Time (10:00 AM -7:00 PM) (including 45 min lunch break )

Job SummaryWe are looking for a energetic and result-oriented Telesales Executive to promote and sell jewellery, gemstones, rudraksha, and astrology-related products over phone calls, WhatsApp, and online channels. The candidate will be responsible for handling customer inquiries, generating sales, building customer relationships, and achieving monthly sales targets.
Key ResponsibilitiesContact potential and existing customers through calls, WhatsApp, and other digital channels.
Explain product features, perks, pricing, and offers to customers.
Understand customer requirements and recommend suitable jewellery, gemstones, rudraksha, and astrology products.
Follow up with leads and convert inquiries into sales.
Maintain customer records and update lead status in CRM or Excel.




Handle customer queries and provide excellent customer service.
Achieve daily, weekly, and monthly sales targets.
Coordinate with the dispatch and support team for order processing and delivery updates.
Build long-term relationships with customers for repeat business and referrals.
Required SkillsExcellent communication skills in Hindi and basic English.
Robust sales, negotiation, and convincing skills.
Comfortable handling inbound and outbound calls.
Basic knowledge of MS Excel, WhatsApp Business, and CRM tools.
Customer-focused and target-driven approach.
Interest or knowledge in jewellery, gemstones, rudraksha, or astrology products is preferred.
Qualifications12th Pass / Graduate in any stream.
Freshers and experienced candidates can apply.
Previous experience in telesales, telecalling, customer support, or jewellery sales will be an advantage.

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