Resort Coordinator – Roles & Responsibilities
Handle day-to-day office and administrative activities of the resort.
Manage and update online bookings and reservations through booking platforms.
Check booking enquiries, availability, confirmations and cancellations regularly.
Coordinate with Resort Manager and other department managers for smooth daily operations.
Coordinate with customers through phone calls, WhatsApp and emails regarding bookings, enquiries and requirements.
Respond to customer enquiries professionally and provide accurate information about rooms, packages, facilities, pricing and availability.
Follow up with customers for booking confirmations and pending enquiries.
Handle online promotions and digital marketing activities for the resort.
Coordinate with the management/team for updating offers, packages, photos and promotional content on online platforms.
Maintain proper records of bookings, enquiries, customer details and daily reports.
Prepare and maintain basic Excel sheets, reports and office documents.
Ensure all booking and customer information is updated correctly in the system.




Follow up on customer feedback and coordinate with the concerned team to resolve issues.
Monitor incoming calls, emails and online enquiries and ensure timely responses.
Maintain proper filing and documentation of resort-related records.
Support the management in special events, group bookings and corporate enquiries.
Perform other office coordination and administrative duties assigned by the management.

Required Skills
Good computer knowledge is mandatory.
Positive knowledge of MS Excel, Word, Email and Internet.
Comfortable handling online booking/reservation platforms.
Valuable communication skills in English; Kannada, Telugu and Hindi will be an advantage.
Valuable email and telephone communication skills.
Basic understanding of online promotions/social media.
Good coordination, follow-up and organizational skills.
Should be able to work independently and coordinate with multiple departments.

Office Timing 10.00AM to 07.00PM

📌 Resort Coordinator Bengaluru (India)
🏢 Nikhara Bharath Construction
📍 India