Non/-Voice Process Executive Offer for Career Job Description/: Responsibilities/: Digital Communication & Ticket Resolution/: Handle text/-based customer enquiries through email, web chat, and digital ticketing channels, providing concise, grammatically correct, and solution/-focused answers in accordance with standard standards and requirements.
Back/-Office Transaction Processing/: Use Standard Operating Procedures to carry out high/-accuracy back/-office data processing operations, account updates, order processing, verification checks, and claim evaluations. CRM Systems & Case Management/: Within enterprise CRM software and ticketing platforms, real/-time recording of customer interactions, ticket tags, disposition codes, root/-cause categories, and case notes.
Quality Adherence & SLAEscalation/:



Identify complex situations or system exceptions and escalate them to Team Leaders or Subject Matter Experts while closely adhering to predetermined Turnaround Time and quality requirements. Process Efficiency & Knowledge Base Utilisation/: To troubleshoot client issues effectively while maintaining high data entry accuracy, make use of internal knowledge bases, macros, and common resolution workflows.

Experience/: 0 to 3 yrs Education/: Any Basic Degree If Interested Please do Send your CV along with you Informations as below to Mail Full Name/: Contact Number/: Email Address/: Current Location/: Position Applied For/: Qualification/: Year of Passout/: Candidate Category/: Fresher / Experienced Willingness to Relocate/: Yes / No Total Years of Experience/: /(If applicable/) Current/Last Drawn Salary /(Monthly/Annual/)/: Notice Period/: Warm regards, HR/- Maria

📌 Non-Voice Process Executive Offer for Career (Chennai)
🏢 GS Infotech
📍 Chennai