Job Description

Job Title: Product Manager – Lab Services

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This role owns the definition and evolution of standardized lab operations and Lab-as-a-Service offerings for engineering and OEM environments. It focuses on building scalable, automated, and cost-efficient lab capabilities that support rapid provisioning, testing, and lifecycle management of complex hardware and software stacks.

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The role designs service tiers, automation-first workflows, and governance frameworks to ensure consistent, high-quality lab operations across locations. It drives consolidation and virtualization strategies to maximize utilization and encourage repeatable, catalog-based delivery.

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By partnering with delivery, tooling, and OEM ecosystem teams, the role ensures the offering keeps pace with new technologies, tools, and testing needs while remaining commercially competitive.

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Key Responsibilities:

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- Enable presales with repeatable solution kits, sizing models, proposal templates, and GTM collateral.

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- Drive pricing, consumption, and cost-recovery models for on-demand and subscription-based lab usage.

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- Define standardized lab service catalogues covering provisioning, configuration, testing, lifecycle management, and decommissioning across diverse engineering and OEM use cases.

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- Continuously evolve the portfolio based on technology trends, OEM roadmaps, and customer demand.

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- Own the end-to-end product lifecycle for Lab Services, from definition and validation to global rollout and optimization.

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- Design automation-led workflows enabling rapid lab setup, reconfiguration, and teardown with minimal manual intervention and high operational consistency.

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- Develop flexible pricing and consumption models supporting both on-demand shared labs and dedicated customer-specific lab environments.

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- Drive lab consolidation and virtualization initiatives to improve asset utilization, reduce footprint, and lower operational costs.

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- Establish governance, access control, and change management frameworks ensuring secure, auditable, and policy-compliant lab usage.

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- Create reusable blueprints and reference architectures for networking, compute, and hybrid cloud-integrated lab deployments.

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- Track utilization, quality, turnaround time, and defect metrics to continuously refine and optimize the service offering.

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- Enable sales and presales with standardized solution kits, sizing guidelines, and proposal templates for faster deal cycles.

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Qualifications & Experience

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- Bachelor’s degree in engineering or computer science.

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- Ability to translate engineering needs into standardized, commercial offerings.

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- Comfortable operating across product strategy, GTM, and executive stakeholder forums.

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- 10–12 years in lab/testbed, or infrastructure operations.

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- Experience with orchestration/automation tools and lab management platforms.

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- Robust understanding of domain specific standards, networking, Linux flavors, Virtualization, servers, storage, and firmware lifecycle.

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- Exposure to cloud-integrated or hybrid lab environments preferred.

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Specifics:

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- Productization and standardization role for lab environments.

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- Strong focus on automation and self-service enablement.

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- Close collaboration with OEMs, cloud providers, automation teams, and presales.

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📌 Product Manager - Lab Services (Noida)
🏢 HCLTech
📍 Noida