Job Description

We are hiring an Export Import Executive to manage Export & Import Documentation, Client Coordination, and B2B Operations for multiple Manufacturing Accounts. This role is ideal for candidates interested in Export Import Operations, Client Servicing, and Back Office Management.

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Roles & Responsibilities

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- Manage Export & Import Documentation, including Invoices, Bills of Lading, Customs Documentation, and Shipping Records

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- Handle Client Coordination, Client Servicing, Customer Support, and Client Follow-up

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- Support Order Processing, Order Management, Production Planning, and Dispatch Coordination

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- Maintain MIS, Excel Sheets, Data Management, and Back Office Records

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- Track Packaging Material, Client-owned Materials, and assist in Client Documentation

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- Coordinate with Manufacturing Operations, Factory Teams, Stores, and Dispatch Teams

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- Assist in Telecalling, Customer Care, and Client Escalation Handling

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- Ensure smooth B2B Client Coordination and Export Import Operations

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Key Responsibilities:

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- Oversee customs clearance and import/export documentation.

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- Coordinate with customs brokers, freight forwarders, shipping lines, and transporters.

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- Manage inbound and outbound logistics operations.

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- Ensure timely clearance, dispatch,



and delivery of shipments.

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- Monitor freight costs and optimize logistics expenses.

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- Ensure compliance with customs, DGFT, and other regulatory requirements.

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- Resolve shipment delays, customs issues, and logistics challenges.

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- Maintain accurate records of imports, exports, duties, and logistics expenses.

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- Develop and maintain relationships with logistics service providers.

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- Lead and supervise the C&F; and logistics team.

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Eligibility & Preferred Background

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- Graduate / Post-Graduate

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- Freshers and candidates with experience in Export Import Operations, Documentation, Client Coordination, Back Office Operations, Order Processing, or Telecalling Executive can apply

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- Solid English Communication, Coordination Skills, Teamwork, Problem-Solving Ability, and Client Handling Expertise

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- 2+ years of experience in Clearing & Forwarding, Import-Export, or Logistics Management.

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Job Location

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Ahmedabad (Only Ahmedabad based candidates should apply)

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Job Location: Ashram Road (income tax), Ahmedabad

On Call Assistance: /n

(phone hidden) || Mahendra

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Email /n

[email protected]

Job Type: /n

Full-time

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📌 Customer Service Executive (Surat)
🏢 SAFE SEA LOGISTICS PRIVATE
📍 Surat