29 Aug
|
All About Ideas Solutions Private
|
India
29 Aug
All About Ideas Solutions Private
India
All About Ideas Solutions Private Limited is a Marketing & Creative Advertising Agency based in Mumbai. We are looking for a Client Servicing - Account Executive.
This is for a permanent, full-time, on-rolls profile.
Experience: 1-2 years
Location: Mumbai
Advertising/Design Agency experience will be an added advantage.
Roles & Responsibilities:
- Serve as a day-to-day point of client contact: Liaise with, arrange and attend meetings and act as the link between, the client and the internal team
- Meet and liaise with clients to discuss and identify their daily/weekly/monthly design requirements
- Understanding client goals/objectives, needs and requirements
- Articulating and writing briefs for internal teams
- Work jointly with internal team to draw-out plan & timelines that meets the client’s brief
- Present (alongside agency colleagues particularly the account manager) the campaign ideas, designs and budget to the client and manage & co-ordinate for approvals
- Maintaining healthy relationships & rapport with clients
- Responding to client inquiries in a timely and qualified manner
- To ensure that the solution being presented to the client meets/exceed expectations
- Coordinate with internal teams to ensure timely fulfilment of services
- Maintain trackers, reports for client interaction
- Collect feedback and resolve client complaints
- Research and prepare client presentations, reports
- Research on industry & competitor trends to apply best practices to client portfolio
- Research and updates on emerging marketing & design trends and best practices
- Monitor the effectiveness of campaigns, creatives and make monthly reports
- Handle billing, invoice clients, and write client reports
- Maintain client’s physical/digital guard book
Desired Candidate Profile
- Understanding of print media, digital marketing including social media, display advertising, email marketing will be an added advantage
- Proficiency in spoken and written English, presentation skills and client servicing skills
- Excellent time management skills
- Proactive and a self-starter
📌 Client Servicing Executive (India)
🏢 All About Ideas Solutions Private
📍 India