About Triple:

Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across these key areas. Distinguished by its rigorous standards, Triple excels in:

- Selectively recruiting the top 1% of industry professionals
- Delivering in-depth training to ensure peak performance
- Offering superior account management for seamless operations

Embrace unparalleled professionalism and efficiency with Triple—where we redefine the essence of remote hiring.

Job Summary:

We're looking for a Business Operations Associate who is organized, dependable, detail-oriented, and comfortable managing multiple responsibilities in a fast-paced remote environment.

This is a hands-on role involving business coordination, data management, reporting, documentation, research, and day-to-day operational support. You'll work with different teams and systems, helping ensure that tasks are completed accurately, information is maintained properly, and operational activities stay on track.

If you're someone who takes ownership, follows through on commitments, and enjoys bringing structure to day-to-day work, this could be a great fit.

What You'll Do:

- Support the team with day-to-day business and operational activities.
- Manage and maintain Excel/Google Sheets trackers, reports, databases, and business records.
- Handle emails, documentation, online platforms,



and internal systems with accuracy and professionalism.
- Collect, organize, and analyze information to support operational requirements.
- Conduct online research and prepare relevant information as assigned.
- Coordinate with internal teams and stakeholders to ensure timely completion of tasks.
- Follow up on pending activities and maintain clear visibility on task status and deadlines.
- Prepare regular reports, MIS, trackers, and operational updates.
- Review data and documentation to identify errors, inconsistencies, or missing information.
- Follow established SOPs and processes while maintaining high standards of quality.
- Handle confidential business and client information responsibly.
- Learn and adapt to new tools, software, and processes as required.
- Take ownership of assigned tasks and proactively communicate challenges or delays.
- Support new projects and operational initiatives as business requirements evolve.

What We're Looking For:

- 3+ years of full time professional/corporate experience in administration, operations, virtual assistance, back-office support, coordination, MIS, or a similar role.
- Solid written and verbal communication skills.
- Bachelor's or Master's degree.




- Strong working knowledge of Microsoft Excel / Google Sheets, including formulas, pivot tables, and data visualization.
- Excellent organization, time management, and follow-up skills.
- Solid attention to detail with the ability to spot errors and inconsistencies.
- Ability to work independently and manage priorities in a remote environment.
- A proactive approach to problem-solving—you don't wait to be told about every issue before taking action.
- Comfortable learning new software, tools, and processes quickly.
- Ability to collaborate effectively with team members and stakeholders.

Good to Have:

- Experience working with US-based clients or teams.
- Previous experience in US healthcare, insurance, medical billing, or healthcare administration.
- Experience working with CRM, project management, communication, or other cloud-based business tools.
- Previous experience in a remote or virtual work environment.

Schedule (US Shifts Only)

- Eastern Time - 6:30 p.m. - 3:30 a.m. IST, Monday - Friday
- Pacific Time - 9:30 p.m. - 6:30 a.m. IST, Monday - Friday

Logistical Requirements

- Quiet and brightly illuminated work environment
- Laptop with Minimum 8GB RAM, I5 8th gen processor
- 720P Webcam and Headset
- A reliable ISP with a minimum speed of 100 Mbps
- Smartphone

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📌 Business Operations Associate (India)
🏢 Triple
📍 India