Lobby Manager Sathya Sai Grama, Muddenahalli, Chikkaballapur District, Karnataka Compensation — As per experience and suitability Accommodation available on campus 2–3+ Years (Healthcare Hospitality / Front Office / Patient-facing Services) Full-Time, Work From Office

About the Role

We are hiring for SMSIMSR, a mission-driven charitable hospital and medical college at Sathya Sai Grama, Muddenahalli, providing free, high-quality healthcare and medical education. As a Lobby Manager, you will be responsible for creating a welcoming, well-organised and positive experience for patients, attendants and visitors from the moment they enter the hospital. The role requires strong hospitality and interpersonal skills, excellent spoken English, professional grooming and the ability to manage a patient-facing environment with empathy and confidence.

Key Responsibilities

- Manage the hospital lobby and ensure a smooth, welcoming experience for patients, attendants and visitors
- Supervise and coordinate front-facing hospitality services and ensure high standards of service
- Assist patients and visitors with directions, information and general queries
- Coordinate with relevant hospital departments to resolve patient/visitor requirements efficiently
- Handle patient and visitor interactions with professionalism, patience and empathy
- Ensure the lobby and reception areas maintain a professional and organised environment
- Identify and address service-related concerns and escalate issues to the appropriate department when required




- Coordinate with hospital staff to ensure smooth movement and assistance for patients and visitors
- Maintain high standards of communication, grooming, etiquette and hospitality
- Support the hospital in delivering a positive overall patient experience

Who Can Apply

- 2–3+ years of experience in hospitality/front-office roles within healthcare.
- Graduate in any discipline; preferably in Hospital Administration, Healthcare Management, Hospitality, Nursing or a related field.
- Relevant experience in a hospital, healthcare, hospitality, customer service or patient-facing environment.
- Excellent spoken English, communication and interpersonal skills
- Well-groomed, skilled and patient-friendly
- Quick learner with a strong service-oriented approach
- Hospitality/Hotel Management qualification is preferred, not mandatory
- Willing to work from Muddenahalli, Chikkaballapur
- Immediate joiners / candidates with short notice periods preferred

Key Skills Healthcare Hospitality Patient & Visitor Handling Front Office Management Spoken English Communication Skills Interpersonal Skills Customer Service Professional Grooming Problem Solving

Pay: From ₹25,000.00 per month

Ability to commute/relocate:

- Bengaluru, Karnataka (Bengaluru, Bengaluru Rural District): Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

- Have you handled patient/visitor queries, complaints or service-related concerns?
- How would you rate your spoken English and your ability to communicate with patients and visitors?

Experience:

- Hospitality: 2 years (Preferred)

Work Location: In person

📌 Lobby Manager (India)
🏢 Refining Skills Private
📍 India