- Assist the Store Manager in the overall day-to-day management of the showroom.
- Supervise, guide and motivate the sales team to achieve monthly and annual sales targets.
- Monitor individual and team sales performance and take corrective action when required.
- Ensure excellent customer service and handle customer complaints and escalations.
- Assist customers with product selection and provide information about products, offers, pricing and finance options.
- Ensure proper product display, showroom presentation and visual merchandising.
- Coordinate with warehouse, delivery and service teams for smooth order processing and delivery.
- Monitor stock availability and coordinate with relevant departments for replenishment.
- Follow up on pending orders, deliveries, installations and customer service issues.
- Prepare and maintain daily sales and operational reports.
- Assist with staff scheduling, attendance and day-to-day team coordination.
- Support promotional activities and company sales campaigns.
- Ensure company policies, procedures and operational standards are followed.
- Take responsibility for showroom operations in the absence of the Store Manager.
Requirements
- Bachelor's degree or equivalent qualification preferred.
- 2–5 years of experience in retail, showroom sales, electronics, home appliances, furniture or a related industry.
- Previous experience in a supervisory or team-lead role will be an advantage.
- Strong leadership, communication and interpersonal skills.
- Good customer-handling and problem-solving abilities.
- Target-oriented and capable of working in a fast-paced retail environment.
- Basic computer knowledge, including MS Office and retail billing/ERP software.
- Good communication skills in Malayalam and English.
Preferred Skills
- Retail Store Management
- Sales Management
- Team Leadership
- Customer Relationship Management
- Target Achievement
- Inventory Coordination
- Complaint Handling
- Communication & Negotiation
- MS Office / ERP / Billing Software
What We Offer
- Competitive salary based on experience and skills.
- Performance-based incentives.
- Prospect for career growth within the organization.
- Professional and supportive working environment.
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Provident Fund
Work Location: In person
📌 Assistant Manager (Aduru)
🏢 AMBADY HOME SHOPEE
📍 Aduru
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