Job Description – Inside Sales Executive

Position: Inside Sales ExecutiveIndustry: Training & EducationDepartment: SalesExperience: 1–3 yearsLocation: PuneEmployment Type: Full-time

About the Role

We are looking for a motivated and result-oriented Inside Sales Executive to join our training institute. The person will be responsible for connecting with prospective students, understanding their career/training requirements, explaining relevant courses, following up with leads, and converting enquiries into paid enrollments.

The ideal candidate should be confident on calls, persuasive, target-driven, and comfortable working with daily and monthly sales targets.

Key Responsibilities

- Handle inbound and outbound calls to prospective students.
- Connect with leads generated through website, digital marketing, social media, referrals, campaigns, and other channels.
- Understand the student’s career goals, experience, and training requirements.
- Recommend appropriate courses, programs, and learning paths.
- Explain course curriculum, duration, fees, batches, delivery mode, certification, placement/career support, etc.
- Follow up regularly with interested prospects through phone, WhatsApp, and email.
- Maintain accurate lead information and follow-up activities in the CRM.
- Convert qualified leads into course enrollments and revenue.
- Achieve assigned daily, weekly, and monthly sales targets.
- Handle objections related to fees, course value, timing, competition, and decision-making.
- Schedule counselling sessions, demos, orientations, or centre visits where required.
- Maintain a strong pipeline of prospective students and ensure timely follow-ups.




- Coordinate with the training/academic and operations teams for smooth student onboarding.
- Track competitor offerings, pricing, and market trends.
- Provide regular sales reports and updates to the reporting manager.

Key Skills

- Excellent communication and convincing skills.
- Strong telephone etiquette and interpersonal skills.
- Good sales and negotiation skills.
- Ability to understand customer needs and recommend suitable solutions.
- Strong follow-up and relationship-management skills.
- Comfortable working with sales targets and performance metrics.
- Basic knowledge of CRM, MS Excel/Google Sheets, WhatsApp and email.
- Ability to handle multiple leads and prioritize opportunities.
- Positive attitude, persistence, and a strong desire to achieve targets.

Preferred Experience

- 1–3 years of experience in inside sales, telesales, counselling, EdTech, training, education, or B2C sales.
- Candidates with experience selling qualified/technical training courses will be preferred.
- Freshers with excellent communication and sales ability may also be considered.

Performance Metrics / KPIs

- Lead-to-enrollment conversion rate
- Number of calls and meaningful conversations
- Follow-up effectiveness
- Course enrollments
- Monthly revenue achievement
- Average ticket size
- Lead response time
- Pipeline value
- Collection/payment conversion
- Customer satisfaction and cancellation rate

Someone who is energetic, persuasive, disciplined with follow-ups, comfortable speaking to students and working professionals, and highly motivated by targets and incentives.

Reporting To: Sales Manager / Business Head

Pay: ₹300,000.00 - ₹600,000.00 per year

Benefits:

- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Provident Fund

Work Location: In person

📌 Inside Sales Executive for training institute (India)
🏢 myinternship.in
📍 India