Relationship Manager (RM)

Company: Indo Capital Premier Loans Pvt. Ltd. (ICPL)

Location: Dilsukhnagar

Department: Sales / Business Development

Job Summary

The Relationship Manager (RM) at ICPL is responsible for acquiring new customers, building long-term client relationships, and driving loan disbursements across ICPL’s financial products. The role focuses on understanding customer needs, offering the right financial solutions, and ensuring a smooth end-to-end customer experience.

Key Responsibilities

Client Acquisition & Relationship Management

- Identify and acquire new customers through field visits, referrals, channel partners, and leads provided by the company.

- Build and maintain strong, long-term relationships with customers, builders, doctors, business owners, and other referral sources.

- Act as the single point of contact for customers throughout the loan lifecycle.

Sales & Business Development

- Promote and sell ICPL’s loan products, including:

- Home Loans

- Personal Loans (Employee Loans)

- Business Loans (Unsecured)

- Loan Against Property (LAP)

- Used Car Loans

- Hospital & Machinery Loans

- Achieve monthly and quarterly sales targets in terms of login, sanction, and disbursement.

- Generate business through local market activities and networking.

Loan Processing & Documentation

- Collect and verify customer documents as per product guidelines.

- Ensure accurate data entry and timely login of loan files.

- Coordinate with credit, operations, and legal teams to ensure smooth processing.

- Follow up on sanctions, documentation, and disbursements.

Customer Service & Coordination

- Provide clear information to customers regarding loan eligibility, interest rates, fees, and timelines.





- Resolve customer queries and concerns professionally.

- Ensure high customer satisfaction and repeat business.

Compliance & Reporting

- Adhere strictly to company policies, RBI guidelines, and internal compliance norms.

- Maintain proper records of client interactions and documentation.

- Submit daily activity reports, MIS, and pipeline updates to the reporting manager.

Required Skills & Competencies

- Robust communication and interpersonal skills.

- Good understanding of financial products and lending processes.

- Sales-driven mindset with a customer-centric approach.

- Ability to work independently and meet targets.

- Basic knowledge of MS Excel, CRM tools, and documentation processes.

Qualification & Experience

- Education: Graduate in any discipline (MBA in Finance/Marketing preferred).

- Experience: 1–5 years of experience in banking, NBFC, or financial services sales (freshers with strong sales skills may also be considered).

Key Performance Indicators (KPIs)

- Number of new customer acquisitions.

- Loan login, sanction, and disbursement value.

- Conversion ratio and turnaround time.

- Customer satisfaction and repeat/referral business.

What ICPL Offers

- Competitive salary with attractive incentive structure.

- Growth opportunities in a fast-expanding financial services organization.

- Exposure to multiple loan products and markets.

- Supportive work culture focused on performance and integrity.

ICPL is an equal opportunity employer and encourages motivated professionals to grow with us.

Job Type: Full-time

Pay: ₹20,000.00 - ₹50,000.00 per month

Application Question(s):

- Do you have a bike and a license?

Language:

- English, Hindi and Telugu? (Preferred)

Location:

- Dilsukhnagar, Hyderabad, Telangana (Preferred)

Work Location: On the road

📌 Relationship Manager (India)
🏢 ICPL Indo Capital
📍 India