Sr Technical Lead (Support & Operations) (India)

Sr Technical Lead (Support & Operations) (India)

30 Aug
|
HCLTech
|
India

30 Aug

HCLTech

India

Noida, Uttar Pradesh
Job Summary
Responsibilities : -
Software installation & upgrade
Performance monitoring
User Management
Device configuration and control
Networking - TCP/IP Management
Disk management
Work Management
Security and user authority administration
PTF installation and management
LPAR management
Hardware troubleshooting
Problem determination and solution
Auditing
BRMS Management
Client Access installation and maintenance
Documentation & Ticket Handling

Technical Requirements
Sound knowledge on AS/400 Operations & Sys. Admin
User profiles management
Disk management
Work management
PTF management
Security management
BRMS services
Soft Skills
Excellent communication and conversation skills (Verbal & Written)
Good documentation skills
Good working knowledge in MS OFFICE
Should have a good customer handling skills
Able to handle unforeseen situations
High level of acceptance
Can drive HCL’s value and its methodology

Other Skills / Experience
Should be worked on Production systems
Working Knowledge on Remedy or any other ticketing tools
Should be familiar with ITIL processes

Years of Experience
Total : 4-6 Years of relevant IT experience
Relavant : Minimum 3 yrs in AS/400 Administration / Support

Certification requirements
Good to have “IBM AS/400 certified Skilled” certificate.
Good to have ITIL foundation certified certification.

Key Responsibilities
Responsibilities : -
Software installation & upgrade
Performance monitoring
User Management
Device configuration and control
Networking - TCP/IP Management
Disk management
Work Management
Security and user authority administration
PTF installation and management
LPAR management
Hardware troubleshooting
Problem determination and solution
Auditing
BRMS Management
Client Access installation and maintenance
Documentation & Ticket Handling

Technical Requirements
Sound knowledge on AS/400 Operations & Sys. Admin
User profiles management
Disk management
Work management
PTF management
Security management
BRMS services
Soft Skills




Excellent communication and conversation skills (Verbal & Written)
Good documentation skills
Good working knowledge in MS OFFICE
Should have a good customer handling skills
Able to handle unforeseen situations
High level of acceptance
Can drive HCL’s value and its methodology

Other Skills / Experience
Should be worked on Production systems
Working Knowledge on Remedy or any other ticketing tools
Should be familiar with ITIL processes

Years of Experience
Total : 4-6 Years of relevant IT experience
Relavant : Minimum 3 yrs in AS/400 Administration / Support

Certification requirements
Good to have “IBM AS/400 certified Professional” certificate.
Good to have ITIL foundation certified certification.

Skill Requirements
Responsibilities : -
Software installation & upgrade
Performance monitoring
User Management
Device configuration and control
Networking - TCP/IP Management
Disk management
Work Management
Security and user authority administration
PTF installation and management
LPAR management
Hardware troubleshooting
Problem determination and solution
Auditing
BRMS Management
Client Access installation and maintenance
Documentation & Ticket Handling

Technical Requirements
Sound knowledge on AS/400 Operations & Sys. Admin
User profiles management
Disk management
Work management
PTF management
Security management
BRMS services
Soft Skills
Excellent communication and conversation skills (Verbal & Written)
Good documentation skills
Good working knowledge in MS OFFICE
Should have a good customer handling skills
Able to handle unforeseen situations
High level of acceptance
Can drive HCL’s value and its methodology

Other Skills / Experience




Should be worked on Production systems
Working Knowledge on Remedy or any other ticketing tools
Should be familiar with ITIL processes

Years of Experience
Total : 4-6 Years of relevant IT experience
Relavant : Minimum 3 yrs in AS/400 Administration / Support

Certification requirements
Good to have “IBM AS/400 certified Professional” certificate.
Good to have ITIL foundation certified certification.

Other Requirements
Responsibilities : -
Software installation & upgrade
Performance monitoring
User Management
Device configuration and control
Networking - TCP/IP Management
Disk management
Work Management
Security and user authority administration
PTF installation and management
LPAR management
Hardware troubleshooting
Problem determination and solution
Auditing
BRMS Management
Client Access installation and maintenance
Documentation & Ticket Handling

Technical Requirements
Sound knowledge on AS/400 Operations & Sys. Admin
User profiles management
Disk management
Work management
PTF management
Security management
BRMS services
Soft Skills
Excellent communication and conversation skills (Verbal & Written)
Good documentation skills
Valuable working knowledge in MS OFFICE
Should have a good customer handling skills
Able to handle unforeseen situations
High level of acceptance
Can drive HCL’s value and its methodology

Other Skills / Experience
Should be worked on Production systems
Working Knowledge on Remedy or any other ticketing tools
Should be familiar with ITIL processes

Years of Experience
Total : 4-6 Years of relevant IT experience
Relavant : Minimum 3 yrs in AS/400 Administration / Support

Certification requirements
Good to have “IBM AS/400 certified Professional” certificate.
Good to have ITIL foundation certified certification.

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📌 Sr Technical Lead (Support & Operations) (India)
🏢 HCLTech
📍 India

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