Technical Support Executive – International Chat & Voice Process

Company: Concentrix
Location: Viman Nagar, Pune
Job Type: Full time
Experience: 1+ year
Education: Graduate / Undergraduate
Salary: Up to ₹5 LPA

Job Description

Concentrix is hiring Technical Support Executives for an international customer support process involving chat and voice support.

Key Responsibilities

- Provide technical assistance to international customers through chat and voice.
- Troubleshoot website, hosting, and basic technical issues.
- Understand customer concerns and provide appropriate solutions.
- Escalate complex technical issues when required.
- Maintain a high standard of customer service.

Required Skills

- Good English communication skills.
- Minimum 1 year of relevant experience.
- Basic knowledge of API, CSS, WordPress and Web Hosting.




- Basic Server Knowledge.
- Good troubleshooting and problem-solving skills.
- International customer support experience will be an advantage.

Work Details

- 5 Days Working
- 2 Rotational Week Offs
- Rotational Shifts
- International Process
- Chat & Voice Support
- Grade: 11
- CTC: Up to ₹5 LPA

Interested candidates can apply with their updated CV.

Job Title: Technical Support Executive
Location: Pune, Maharashtra
Industry: BPO / ITES / Customer Support
Department: Technical Support / Customer Service

Pay: ₹29,000.00 - ₹30,000.00 per month

Benefits:

- Provident Fund

Work Location: In person

📌 International tech Customer Service (Viman Nagar)
🏢 Aparna Singh Label
📍 Viman Nagar