nAbout the Company:
nEat Better Co. is a fast-growing health-focused food brand committed to offering clean, nutritious, and high-quality products to modern consumers. With a strong emphasis on innovation, quality, and customer satisfaction, the company is building a trusted name in the healthy snacking space.
nOperating in a dynamic startup workplace, Eat Better Co. provides employees with hands-on exposure, ownership, and the opportunity to grow alongside the brand.
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nJob Summary:
nWe are looking for a detail-oriented and proactive CRM executive to manage order processing, quality checks, and customer coordination. The candidate will be responsible for ensuring smooth order flow, maintaining accuracy, and delivering a seamless customer experience.
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nKey Responsibilities:
nProcess customer orders after they are punched into the system
nPerform thorough checks on orders, including quality control (QC) and customization requirements
nCapture images and videos of orders to ensure and document product quality
nShare tracking details with customers post-dispatch and maintain proper order flow records
nMonitor and manage order dispatch based on priority
nCoordinate with internal teams to ensure timely and accurate order fulfillment
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nRequired Skills & Qualifications:
nGood communication skills (both verbal and written)
nStrong attention to detail and organizational abilities
nBasic knowledge of CRM tools or order management systems
nAbility to multitask and handle priorities efficiently
nProblem-solving attitude and proactive approach
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