- To optimize cargo capacity utilization across Air India s fleet, aligning flight capacity planning and inventory strategy execution with commercial objectives to maximize unit revenue.
- To lead the development and implementation of strategic capacity control plans that enhance operational coordination and efficiency.
Key Accountabilities :
Capacity Management Strategy
- Develop and implement best practices for capacity control, focusing on maximizing aircraft load performance and revenue. Oversee daily cargo capacity planning in coordination with Inventory Management.
Revenue Optimization
- Collaborate with Pricing Management and Service Delivery to support revenue optimization and enhance cargo load performance. Monitor and adjust strategies based on performance data and market trends.
Operational Coordination
- Work closely with cargo operations and customer service teams to manage traffic, including backlog reprioritization and special product handling.
KPI Monitoring and Reporting
- Track and analyze key performance indicators such as capacity utilization, spoilage, no-shows, cancellations, and offload performance. Provide regular reports to senior management and make data-driven recommendations for improvements.
- Tool Development and Safety Practices
- Partner with the Performance Analytics team to develop planning and forecasting tools. Ensure all capacity planning activities adhere to safety standards and operational procedures.
Skills Required :
- Advance Analytical Skills
- Stakeholder Management
- Strategic Planning
- Problem Solving
- Effective Communication Skills
- Relationship Building Abilities
Internal Interfaces
Head - Pricing and Revenue Mgmt
- Directly report and consult on strategic capacity decisions and pricing implications.
Align capacity control strategies with pricing to maximize revenue.
- Regular strategic discussions to adjust and refine pricing and capacity management in response to market changes.
Inventory Management
- Collaborate to lead the analysis of daily cargo capacity, ensuring optimal utilization of cargo space based on inventory levels and operational capacity.
- Coordinate strategies for managing inventory effectively to match capacity plans and financial targets.
Pricing Management and Service Delivery
- Work together to integrate capacity control with pricing strategies and service delivery standards, ensuring a cohesive approach to cargo management.
- Support in optimizing unit revenue and improving cargo load performance through strategic pricing and capacity adjustments.
Cargo Operations and Customer Service
- Coordinate with operations teams to ensure practical application of capacity plans and address operational challenges.
- Engage with customer service to communicate capacity-related decisions and manage customer expectations and service quality.
External Interfaces
Regulatory Bodies
- Engage with aviation regulatory authorities as needed to ensure compliance with regulations that affect cargo capacity and operations.
Minimum Education Requirement
- Bachelor s degree in an analytical discipline such as Business, Science, or Engineering or a relevant field.
Minimum Requirement
Desired
Experience
- 3-5 years of experience in aviation industry with focus on cargo capacity and load planning processes.
- 5+ years of experience in similar roles, with proven capability in leading cross-functional teams and driving strategic initiatives within cargo operations.