- Provide expert-level support for the Supply chain, resolving technical issues, and ensuring uninterrupted functionality.
- Collaborate with system stakeholders to understand their requirements and challenges.
- Utilize technical knowledge to design, develop, and maintain API integrations between .
- Monitor API performance, troubleshoot issues, and implement improvements as needed.
- Act as a liaison between technical teams and business stakeholders to ensure effective communication and problem resolution.
- Document and maintain comprehensive records of support requests, resolutions, and system configurations.
Qualifications:
- Bachelor's degree in computer science, Information Technology, or a related field.
- Proven experience in providing application support, with a strong focus.
- Extensive knowledge of API integration and development.
- Strong analytical and problem-solving skills.
- Effective communication and interpersonal skills to collaborate with both technical and non-technical stakeholders.
- Detail-oriented with the ability to work in a fast-paced workplace.
- Familiarity with PLM, PIM, or other relevant systems is a plus.
- Certifications in relevant technologies or systems would be advantageous. Must have skills
Skills: Application Support, Api Integration, Communication Skills, Problem-solving
Experience: 2.00-5.00 Years
📌 Tech Business Analyst (Hyderabad)
🏢 Genzeon
📍 Hyderabad
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