Experience: 15 - 20 years of experience in QSR/Food Retail Operations with proven expertise in managing a 50+ store network and driving business growth. We are looking for a dynamic Retail Operations Head to lead our Foods retail business, with end-to-end responsibility for operational excellence, business growth, profitability, and customer experience. business acumen and P&L; ownership capability. Own and drive the performance of a multi-store QSR/Food Retail network, including sales, profitability, and operational excellence. Manage and improve store-level P&L;, revenue growth, cost optimization, and productivity. Lead new store openings (NSO) including planning, execution, manpower readiness, and operational setup. Drive consistent execution of SOPs, food safety standards, service quality, and brand experience across stores. Build and develop high-performing teams including Area Managers and Store Managers.



Use data and business insights to identify growth opportunities and improve store performance. Proven experience managing 50+ QSR/Food Retail outlets. Strong understanding of store operations, customer experience, and retail metrics. Demonstrated ownership of business performance and profitability. Hands-on experience in new store openings and scaling retail operations. Robust commercial mindset with ability to drive revenue and margin improvement. Translate operational initiatives into business outcomes. Take ownership of commercial decisions. Balance customer experience with cost and profitability. Use data and analytics for decision-making. Business Leadership Commercial Acumen Operations Excellence Multi-unit Operations Management Team Building Coaching Capability Stakeholder Management Customer Experience Management Brand Building

📌 Head Of Financial Operations - Hybrid Working (Chennai)
🏢 Confidential Jobs
📍 Chennai