Location: South Asia(India, Pakistan, Bangladesh, Nepal, Bhutan, Sri Lanka, Maldives, Afghanistan)

Experience: 9–14 Years

Employment Type: Full-Time

Work Mode: On-site(562)

Level: L3 / Senior Technical Consultant shoul be at currently.

Notice Period: Immediate to 45 Days

Interview Process: 3 Rounds

Role Overview

We are looking for an experienced Workspace ONE / UEM Technical Consultant – L3 with strong expertise in Omnissa Workspace ONE UEM, Intune, enterprise mobility, identity, security, and device management.

The role will involve designing and implementing enterprise-scale UEM architectures, leading complex migrations, troubleshooting critical issues, implementing security frameworks, and supporting large mobile and endpoint environments.

The ideal candidate should have strong L3-level technical expertise and experience working in customer-facing consulting environments.

Key ResponsibilitiesUEM Architecture & Implementation

- Design and implement end-to-end Unified Endpoint Management (UEM) architectures using Omnissa Workspace ONE.
- Design multi-region and high-availability Workspace ONE environments.
- Install, configure, and maintain Workspace ONE UEM and Workspace ONE Access.
- Configure enrollment and Organization Group assignments.
- Configure profiles, policies, system settings, compliance policies, and device management configurations.
- Manage enterprise mobility environments across iOS, macOS, Android, Windows, and ChromeOS.

Migration & Transformation

- Lead complex MDM/UEM migrations, including migrations from legacy MDM platforms and Microsoft Intune to Workspace ONE.
- Plan and execute migrations with minimal downtime and user impact.
- Support large-scale device fleet transformation and modernization initiatives.

Security & Zero Trust

- Design and implement Zero Trust security frameworks using Workspace ONE Access and conditional access.
- Implement device compliance and remediation frameworks.
- Configure automated actions based on device posture and compliance status.
- Conduct security audits, environment hardening, and compliance assessments.
- Implement enterprise mobility security controls and data protection practices.

Identity & Access Management

- Integrate Workspace ONE with identity providers such as:
- Azure AD / Microsoft Entra ID
- Okta
- Ping Identity

- Implement SSO, federation, MFA, and conditional access solutions.
- Configure and troubleshoot identity integrations using SAML, OAuth, and OIDC.

ACC & Enterprise Integrations

- Design, configure, and maintain AirWatch Cloud Connector (ACC) architecture.




- Integrate ACC with on-premises Active Directory, Exchange, and Certificate Authorities.
- Support enterprise directory, LDAP, and Kerberos integrations.
- Work with certificate-based authentication and enterprise PKI environments.

Troubleshooting & Production Support

- Perform advanced L3 troubleshooting across:
- Device Enrollment
- Application Deployment
- Certificates
- Identity Integrations
- Device Compliance
- Connectivity
- Authentication

- Lead root-cause analysis and resolution of complex production issues.
- Perform environment health checks and performance tuning.
- Provide technical guidance for critical escalations.

Application & Content Management

- Manage application lifecycle and software distribution across enterprise endpoints.
- Support Win32, macOS packages, mobile applications, and internal applications.
- Configure and optimize:
- Workspace ONE Tunnel
- Content Gateway
- Secure Email Gateway (SEG)

Automation & Reporting

- Develop automation solutions using REST APIs, PowerShell, JSON, and scripting.
- Automate bulk device/user management, Smart Groups, reporting, and administrative activities.
- Use Workspace ONE Intelligence for analytics, automation, and reporting.

Must-Have Skills

- 7+ years of hands-on experience with Omnissa Workspace ONE UEM and Microsoft Intune.
- 7+ years of experience in customer-facing consulting roles, preferably within system integrators, consulting organizations, or IT services.
- Candidate must currently be working at an L3 technical level.
- Expert-level understanding of Workspace ONE UEM architecture, including:
- Console
- Device Services
- API
- ACC
- Database

- Solid understanding of the 5 UEM pillars:

- MDM
- MAM
- Security & Compliance
- IAM
- Reporting

- Strong hands-on experience with AirWatch Cloud Connector (ACC) setup and architecture.
- Experience integrating Workspace ONE with Azure AD / Microsoft Entra ID, Okta, or Ping Identity.
- Experience integrating ACC with on-premises Active Directory, Exchange, and Certificate Authorities.
- Strong understanding of PKI, SCEP, and certificate-based authentication.
- Solid understanding of DNS, DHCP, Active Directory, and Domain Controllers.




- Strong experience managing large device fleets using MDM/UEM platforms.
- Strong experience with configuration and compliance policies.
- Excellent troubleshooting and problem-solving skills.
- Strong customer-facing communication and consulting skills.

Good-to-Have Skills

- Experience with Workspace ONE Access.
- Experience with Workspace ONE Intelligence for automation, reporting, and analytics.
- Experience with Workspace ONE Tunnel, Content Gateway, and Secure Email Gateway (SEG).
- Advanced knowledge of Zero Trust and Conditional Access.
- Experience with SAML, OAuth, and OIDC.
- Strong scripting and automation skills using PowerShell, REST APIs, and JSON.
- Experience with Android Enterprise, including:
- Work Profile
- COPE
- Fully Managed

- Experience with Apple Business Manager (ABM) / Apple DEP.
- Experience with SCEP / PKI / CA integrations.
- Experience managing iOS, macOS, Android, Windows, and Chromebook environments.
- Knowledge of networking concepts including DNS, load balancers, reverse proxies, and SSL offloading.
- Experience with enterprise mobility security, DLP, compliance frameworks, and security hardening.
- Experience with MFA solutions such as Duo or RSA.
- Experience with Microsoft Office 365 Administration.
- Experience with large-scale MDM/UEM migrations.
- Relevant Workspace ONE, UEM, cloud, or security certifications.

Candidate Profile

- Strong L3-level technical and troubleshooting capabilities.
- Excellent customer-facing communication and consulting skills.
- Ability to independently handle complex enterprise mobility environments.
- Strong analytical and problem-solving approach.
- Comfortable working with multiple technologies and enterprise integrations.
- Ability to explain complex technical concepts to technical and non-technical stakeholders.
- Strong ownership and ability to work effectively both independently and within a team.
- Candidates with 2+ years of stability in an organization are preferred.

Work Schedule

Monday–Friday: 9:00 AM–6:00 PM PST

IST Equivalent: Approximately 9:30 PM–6:30 AM IST

Flexibility may be required for on-call / critical production escalations.

Skills: dns,l3 technical level,okta,scep,ping identity,dhcp,one uem,certificate-based authentication,workspace one uem architecture,mdm/uem platforms,zero trust,azure ad,workspace one access,5 uem pillars,certificate authorities,active directory,configuration,pki,microsoft entra id,customer-facing consulting roles,on-premises active directory,microsoft intune,omnissa workspace,exchange,airwatch cloud connector

📌 Workspace ONE Technical Consultant (India)
🏢 Umanist NA
📍 India