Hyderabad, India Job Department: Global Customer Success Software - Data Governance Job Flexibility: Work from Office (Remote flexibility when needed)The role bridges technical expertise with business acumen, driving exceptional customer experiences, fostering long-term client relationships, and ensuring seamless service delivery and support excellence to achieve customer retention, satisfaction, and growth. Service Delivery Excellence: Oversee seamless onboarding, implementation, and ongoing support for customers, ensuring adherence to SLAs and operational excellence. Team Leadership & Development: Lead, mentor, and develop a team of support engineers and support specialists, fostering a culture of collaboration, innovation, and continuous improvement.