You will be joining our Customer Care Team to add your expertise + skills to the delivery of customer excellence.
Your Role
You will focus on developing + diversifying business in line with financial + volume targets.
Your Responsibilities
- To own, monitor + drive all sales activities for (i.e. prepare quotation) customers within your control, ensuring prospects are identified, qualified + nurtured through the sales pipeline so as to close profitable + sustainable customer deals.
- To align your sales efforts with Customer Care Location (CCL) Managers, Pricing + Sea Logistics Business Development teams, including pricing decisions.
- To monitor competition by gathering current marketplace information on pricing + products.
- To report customer feedback to the CCL team, supporting resolutions as required.
- To align with CCL colleagues when onboarding new customers.
- To maintain + update the most relevant customer information in internal systems.
- To regularly review customer portfolios with the CCL Managers + team.
- To focus on customer engagement, satisfaction, retention + reactivation through high levels of service quality in close collaboration with the CCL.
Your Skills And Experiences
- Graduation is mandatory.
- 4-5 years of relevant experience.
- Excellent communication and presentation skills.
- Strong focus on customer + stakeholder relationships.
- Solid time management will be key to success.
Skills: pricing strategy , Time Management, Customer Relationship Management, Sales, Communication
Experience: 4.00-5.00 Years
📌 Sea Logistics Sales Representative (Chennai)
🏢 Kuehne+Nagel
📍 Chennai
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.