You will be part of our customer care team to add your expertise + skills to the delivery of customer excellence.

Your Role

You will be utilizing your product + trade knowledge to support business development + diversification to drive business growth. You will do this by working with a variety of internal + external stakeholders.

Your Responsibilities

- To take lead in monitoring + driving sales activities.
- To proactively identify + nurture sales-qualified prospects through the pipeline to generate profitable + sustainable businesses.
- To conduct regular reviews of sales leads + customer portfolios with key stakeholders.
- To conduct market research on pricing + product competitiveness, ensure regular efforts alignment is being made with our pricing team.
- To provide CCL team the customer's feedback + support on resolutions as required.
- To take the lead in onboarding + implementation of recent customers, ensuring that standard operational procedures are updated for handing over to our Customer Care Locations (CCL).
- To maintain + update relevant customer information on internal systems.




- To focus on customer engagement, satisfaction, retention + reactivation through high levels of service quality in close collaboration with the CCL.

Your Skills And Experiences
- Minimum 8-10 years work experience in sales, particularly in the freight forwarding industry.
- Has a strong understanding of the local market.
- Strong customer service skills to build and maintain client relationships.
- Excellent communication and team play skills, professional selling and problem-solving abilities, and computer literacy.

Good Reasons to Join:

As an employer, Kuehne+Nagel stands for equal opportunity, and we are committed to diversity in our teams with regards to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.

Skills: Problem-solving, Sales, Communication, Relationship Management, Customer Service

Experience: 8.00-10.00 Years

📌 Air Logistics Sales Representative (Chennai)
🏢 Kuehne+Nagel
📍 Chennai