You will be part of our Customer Care Team, contributing your expertise and skills to the delivery of customer excellence.

Your Role

You will be utilizing your product and trade knowledge to support business development and diversification to drive business growth.

Your Responsibilities

- Take the lead in monitoring and driving sales activities.
- Proactively identify and nurture sales-qualified prospects through the pipeline to generate profitable and sustainable businesses.
- Conduct regular reviews of sales leads and customer portfolios with key stakeholders.
- Conduct market research on pricing and product competitiveness, ensuring alignment with the pricing team.
- Provide CCL team with customer feedback and support on resolutions as required.
- Lead the onboarding and implementation of new customers, ensuring that standard operational procedures are updated for handover to the Customer Care Locations (CCL).
- Maintain and update relevant customer information in internal systems.
- Focus on customer engagement, satisfaction, retention,



and reactivation through high levels of service quality in close collaboration with the CCL.

Your Skills And Experiences
- Minimum 5-6 years of work experience in sales, particularly in the freight forwarding industry.
- Must have a robust local customer base and market intelligence.
- Strong customer service skills to build and maintain client relationships.
- Excellent communication, professional selling, and problem-solving abilities.
- Ability to work well within a team and support colleagues as needed.

Good Reasons to Join

Kuehne+Nagel stands for equal opportunity, and we are committed to diversity in our teams, including people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.

Skills: Teamwork, Market Intelligence, Problem-solving, Sales, Communication, Customer Service

Experience: 5.00-6.00 Years

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