You will be part of our Customer Care Team, adding your expertise + skills to the delivery of customer excellence.

Your Role

You will be utilizing your product + trade knowledge to support business development + diversification to drive business growth. You will do this by working with a variety of internal + external stakeholders.

Your Responsibilities

- Take lead in monitoring + driving sales activities.
- Proactively identify + nurture sales-qualified prospects through the pipeline to generate profitable + sustainable businesses.
- Conduct regular reviews of sales leads + customer portfolios with key stakeholders.
- Conduct market research on pricing + product competitiveness, ensuring regular alignment with the pricing team.
- Provide the CCL team with customer feedback + support on resolutions as required.
- Take the lead in onboarding + implementation of new customers, ensuring that standard operational procedures are updated for handover to our Customer Care Locations (CCL).
- Maintain + update relevant customer information in internal systems.
- Focus on customer engagement,



satisfaction, retention, + reactivation through high levels of service quality in close collaboration with the CCL.

Your Skills And Experiences
- Minimum 5 years of work experience in sales, particularly in the freight forwarding industry.
- Must have a strong local customer base and market intelligence.
- Strong customer service skills to build and maintain client relationships.
- Excellent communication, skilled selling, and problem-solving abilities.
- Ability to work well within a team and support colleagues as needed.

Good Reasons to Join:

As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regards to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.

Skills: Teamwork, Problem-solving, Sales, Communication, Customer Service

Experience: 5.00-6.00 Years

📌 Air Logistics Sales Representative DEL FA-VA (Delhi)
🏢 Kuehne+Nagel
📍 Delhi