Job Description:

1. Supply Chain Strategy

- Develop and implement the overall supply chain strategy aligned with Miraggio's growth and expansion plans.

- Build a scalable supply-chain model capable of supporting D2C, marketplaces and offline retail.

- Establish SOPs, systems, processes and governance across the supply-chain function.

- Identify opportunities for automation, digitization and process improvement.

2. Demand & Supply Planning

- Lead demand forecasting and supply planning across categories and channels.

- Collaborate with Buying, Merchandising and Business teams to develop seasonal and monthly demand plans.

- Ensure optimum product availability for new launches, campaigns and retail expansion.

- Monitor forecast accuracy and continuously improve planning methodologies.

- Balance availability against excess and obsolete inventory.

3. Procurement & Supplier Management

- Work closely with Buying/Sourcing teams to ensure timely procurement and product availability.

- Develop supplier performance metrics covering cost, quality, lead time and OTIF.

- Drive supplier development, negotiations and commercial optimization.

- Build alternate/backup supplier strategies to reduce supply risk.

- Support supplier onboarding, capacity planning and compliance.

4. International Sourcing & Import Logistics

- Manage end-to-end inbound supply-chain activities for internationally sourced products.

- Oversee shipment planning, freight, customs clearance, documentation and delivery timelines.

- Optimize international freight costs, transit times and landed costs.





- Work with freight forwarders, customs agents and logistics partners.

- Develop risk-mitigation strategies for international supply disruptions.

5. Inventory Management

- Own inventory health across warehouses, D2C, marketplaces and retail stores.

- Establish inventory norms, safety stock and replenishment parameters.

- Monitor ageing, slow-moving and non-moving inventory.

- Drive inventory liquidation and replenishment strategies in coordination with business teams.

- Improve inventory turns and working-capital efficiency.

6. Warehousing & Fulfilment

- Oversee warehouse operations and third-party logistics/fulfilment partners.

- Ensure efficient receiving, put-away, storage, picking, packing and dispatch processes.

- Establish warehouse KPIs covering inventory accuracy, productivity, order processing and SLA adherence.

- Ensure seamless fulfilment across D2C, marketplaces and offline retail.

- Drive warehouse capacity planning in line with business growth.

7. Logistics & Distribution

- Manage inbound and outbound logistics across the network.

- Optimize transportation cost, delivery timelines and service levels.

- Develop logistics partner performance scorecards and SLAs.





- Ensure timely movement of stock to stores, fulfilment centres and customers.

- Identify opportunities for consolidation and network optimization.

8. Recent Store & Retail Supply Chain

- Partner with the Retail/Expansion team for New Store Openings (NSO).

- Ensure inventory availability for new store launches within defined timelines.

- Plan stock allocation, replenishment and distribution for the expanding retail network.

- Build a scalable distribution model to support Miraggio's offline expansion.

9. Cost & Working Capital Optimization

- Drive supply-chain cost reduction across procurement, freight, warehousing and logistics.

- Monitor landed cost and total supply-chain cost.

- Improve inventory turns and reduce working-capital blockage.

- Develop annual cost-saving targets and track savings against budgets.

10. Technology & Analytics

- Strengthen supply-chain visibility through ERP/WMS/OMS and analytics platforms.

- Develop dashboards for inventory, procurement, logistics, OTIF, ageing and forecast accuracy.

- Use data to identify bottlenecks and improve decision-making.

- Drive automation across planning, inventory and fulfilment processes.

11. Team Leadership

- Build, mentor and lead a high-performing SCM team.

- Define KPIs, KRAs and performance standards for the function.

- Develop strong cross-functional collaboration across Supply Chain, Buying, Merchandising, Finance, Retail and E-commerce.

- Build a culture of ownership, accountability and continuous improvement.

📌 Supply Chain head (Gurugram)
🏢 Acme Services Private
📍 Gurugram