Luxury Jewellery Store Manager

Location: Mumbai, India

Experience: 5+ years

Industry: Luxury Retail / Jewellery / Premium Watches

Nationality: Open to all

Position Overview

We are seeking an experienced and polished Luxury Jewellery Store Manager to lead the sales and day-to-day operations of a prestigious luxury retail boutique in Mumbai. The ideal candidate will have a robust background in luxury retail management, exceptional clienteling skills, and experience working with high-value products and discerning clientele. This role will be responsible for driving commercial performance while maintaining the highest standards of customer experience, boutique presentation, inventory control, and team performance.

Key Responsibilities Sales Leadership: Drive boutique sales performance, achieve targets, and manage high-value client transactions and private appointments. Clienteling: Develop and maintain strong relationships with premium and VIP clientele, building long-term client loyalty and repeat business. Boutique Operations: Oversee daily store operations,



inventory management, stock controls, audits, reporting, and operational compliance. High-Value Inventory: Ensure strict control, security, and accurate handling of valuable jewellery and merchandise. Visual Merchandising: Maintain exceptional standards of boutique presentation, product displays, ambience, and overall brand experience. Team Management: Lead, coach, and develop the boutique team while establishing clear KPIs and performance expectations. CRM & Client Management: Ensure effective use of CRM systems, accurate client profiling, purchase history management, follow-ups, and client retention initiatives. Reporting: Monitor sales performance, inventory, operational metrics, and other key commercial indicators. Confidentiality & Compliance: Maintain the highest levels of discretion and confidentiality when handling client information and high-value transactions.

Requirements & Qualifications Minimu

📌 Store Manager (Mumbai)
🏢 KinzaHR
📍 Mumbai