WE’RE HIRING | CUSTOMER SUPPORT AGENT – CHAT & VOICE
Location: Bangalore
Experience: 1–3 Years
Qualification: Graduate
Preferred Background: Hospitality
Employment Type: Full-time
We’re looking for customer-focused professionals with a hospitality background and excellent communication skills to join our Customer Experience team. Key Responsibilities
• Handle customer queries and complaints through chat & voice
• Understand customer concerns and provide effective solutions

• Ensure first-contact resolution wherever possible
• Handle escalations with empathy and professionalism

• Coordinate with internal teams to resolve issues

• Maintain accurate CRM/case records

• Meet quality, resolution time and CSAT/NPS targets What We’re Looking For





✅ 1–3 years of experience in hospitality
✅ Experience handling customers through voice & chat
✅ Excellent verbal and written communication

✅ Robust listening and problem-solving skills

✅ Customer-first attitude with a calm and professional approach

✅ Graduate in any discipline

Interested candidates can apply/share their CV.

Please Share resume on [email protected]
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