Position: Inside Sales Executive Department: Mobility & Wellness Location: Pune (On-site)Working Days: 6 days a week (Rotational week-offs)Shift Timing: Rotational (Day Shifts)About Frido Frido is a recent India D2 C brand revolutionizing the way people experience mobilityand comfort from electric wheelchairs and scooters to ergonomic seating solutionsand wellness-driven lifestyle products. At Frido Mobility, we are building accessible,design-first products that enable independence and wellbeing. Role Overview As an Inside Sales Executive at Frido Mobility, you will play a key role in driving salesconversions for our mobility products. You will handle inbound and outbound leads,understand customer needs, provide tailored product recommendations, and ensure asmooth buying experience from inquiry to order closure. This role demands excellent communication, empathy, and strong productunderstanding, as you’ll be assisting B2 C customers (individual buyers)Key Responsibilities* Handle daily inbound and outbound calls, Whats App, and email inquiries from leads generated via ads, website,
and marketplaces.* Understand customer requirements, identify pain points, and recommend the right Frido product (wheelchair, scooter, etc.) accordingly.* Share product videos, brochures, and quotations with customers to aid decision-making.* Maintain and update lead details, follow-ups, and sales status in CRM tools (Lead Squared / Gorgias / Google Sheets).* Follow a structured sales call process discovery, pitch, demo, objection handling, and closure.* Coordinate with operations and logistics teams to ensure timely delivery and customer satisfaction.* Achieve daily/weekly/monthly revenue and conversion targets.* Maintain professionalism and empathy in every customer interaction. Skills & Competencies* Strong communication skills (English & Hindi mandatory; regional languages are a plus)* Sales-driven mindset with high energy and ownership* Ability to understand customer psychology and buil
📌 Inside Sales Executive (Pune)
🏢 Frido
📍 Pune