Front Office Manager

Start Date

Starts Immediately

CTC (ANNUAL)

Competitive salary Competitive salary

Experience

3 year(s)

3 year(s)

Apply By

Not Provided

Posted today

Job

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About the job

About the Role:

Postcard Hotels is seeking experienced Front Office Managers to join our growing portfolio of luxury hotels and resorts.

The role requires a strong understanding of luxury hospitality, personalised guest service, and operational excellence . You will lead the Front Office team and ensure a seamless, thoughtful, and memorable guest journey from arrival to departure.

Key Responsibilities:

- Lead the day-to-day operations of the Front Office and maintain exceptional service standards.
- Own the complete guest journey, ensuring personalised and intuitive service.
- Be visible and engaged with guests, proactively anticipating needs and resolving concerns.
- Lead, coach, and develop the Front Office team.
- Ensure seamless coordination with Housekeeping, F&B;, Reservations, and other departments.
- Oversee check-ins, check-outs, room allocation, billing, VIP handling, and guest requests.
- Handle guest feedback and service recovery with maturity and discretion.
- Ensure adherence to Postcard Hotels' SOPs, service standards, and operational procedures.
- Support the General Manager and leadership team in delivering guest and business objectives.

What We Are Looking For:

- Luxury hotel or resort experience is essential.
- Previous experience as a Front Office Manager, Assistant Front Office Manager, or in a similar leadership role.
- Robust knowledge of luxury guest service and Front Office operations.




- Excellent communication, interpersonal, and leadership skills.
- A warm, confident, and discreet approach to guest interactions.
- Strong problem-solving and decision-making abilities.
- Hands-on, detail-oriented, and passionate about hospitality.
- Career stability is highly important we value candidates who have demonstrated meaningful tenures, loyalty, and progressive growth with previous organisations.

Why Join Postcard Hotels?

- Be part of a distinctive and growing luxury hospitality brand.
- Exposure to unique properties and destinations.
- Opportunities for learning, cross-property exposure, and career progression.
- Build a long-term career with a brand that values commitment, performance, and excellence .

If you are passionate about luxury hospitality and looking to build a long-term career with Postcard Hotels, we would love to hear from you.

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Who can apply

Only those candidates can apply who:

1. have minimum 3 years of experience

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: Competitive salary

Number of openings

1

Editor’s note

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.

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📌 Front Office Manager (Goa)
🏢 The Postcard Hotel
📍 Goa