Key Responsibilities:
Process and manage customer orders through the CRM system.
Coordinate with the Sales Specialist, Logistics, Back Office, and Product In-charge teams for smooth order execution.
Coordinate with customers regarding orders, sales requirements, queries, and follow-ups.
Generate and follow up on sales leads and identify potential business opportunities.
Maintain regular communication with existing customers and support customer relationship management.
Track order status and coordinate internally to ensure timely delivery and customer satisfaction.
Update and maintain accurate customer and sales information in the CRM.
Provide necessary sales and administrative support to the sales team.
Prepare and maintain relevant sales reports and records.
Qualification: B.Com / BBA
Language Requirement:
Tamil language proficiency is mandatory – the candidate should be able to communicate effectively in spoken and written Tamil along with Hindi and English.
Experience in related industry: 2-4 Years of experience in sales coordination
Other Skills: Excellent communication skills, people skill and Computer proficiency