Job roles: Senior Manager – Operations | US Mortgage -Title Services (Settlement)

? Location: Coimbatore

? Work Mode: Work from Office

? Shift: Night Shift – US Hours

⏳ Notice Period: Immediate Joiners Preferred

We are looking for a seasoned professional to lead large-scale operations in the US Mortgage/Title Services domain. This is a high-impact leadership role managing multiple accounts and driving delivery excellence.

? Key Responsibilities

Lead and manage multiple client accounts with a span of 100–150 FTEs
Drive end-to-end delivery, quality, and client satisfaction, including handling escalations
Bring deep expertise in US Mortgage Operations – Settlement Services, including:
Post-Closing
Recording
Policy Preparation
Curative
Conduct daily/weekly governance calls and huddles with Line Leads and Managers
Analyze MIS reports to drive performance improvements and informed decision-making
Own and manage P&L;,



ensuring revenue growth and profitability targets are met
Engage with clients through reviews, meetings, and strategic discussions
? What We’re Looking For

Graduate degree (mandatory)
10+ years of experience in Mortgage/Title Operations
Proven experience managing large teams and multiple accounts
Strong financial acumen and stakeholder management skills
Flexibility to work in US shift hours

? Why Join Us?

Prospect to lead large, impactful operations
Work with global clients in a fast-paced environment
Drive strategy, growth, and operational excellence

Skills: productivity,sla,productivity improvement,title search,team management,settlements,client engagement,title services,decision-making,client accounts,operations,bpo,us mortgage,management,p&l;,tat,quality,performance management,leadership,title insurance,teams

📌 Senior Manager – BPO Operations | US Mortgage (Coimbatore)
🏢 Varsal Terra Technology
📍 Coimbatore