Company Description CAG Enterprises is a leading Yamaha dealer in Coimbatore with over 30 years of experience in the two-wheeler industry. The dealership is known for exceptional customer service, top-quality Yamaha motorcycles, genuine spare parts, and accessories. A dedicated and knowledgeable team supports both seasoned riders and first-time buyers in selecting the right motorcycle for their needs. CAG Enterprises operates a state-of-the-art service center with skilled technicians who provide reliable maintenance and repair services. The company is committed to long-term customer satisfaction and building a community of Yamaha enthusiasts in the Greater Coimbatore Area.
Role Description The Service Advisor is a full time, on-site role based in the Greater Coimbatore Area. This position is responsible for greeting customers, understanding their service and repair needs, and documenting job cards accurately. The Service Advisor coordinates with technicians, explains recommended services, provides cost and time estimates,



and ensures transparent communication throughout the service process. Daily tasks include scheduling service appointments, updating customers on job status, handling aftersales queries, and ensuring timely delivery of vehicles. The role also involves maintaining service records, promoting genuine parts and value-added services, and supporting continuous improvements in customer satisfaction and workshop efficiency.
Qualifications

Demonstrated ability to deliver Customer-focused Service and maintain high levels of Customer Satisfaction.
Strong Customer Service skills, including active listening, empathy, and professional problem-solving.
Clear, confident Communication skills in relevant local languages and English, both verbal and written.
Experience in Aftersales operations, service coordination, or workshop support in the automotive or two-wheeler sector is preferred.
Basic technical understanding of motorcycles and service procedures to explain

📌 Service Advisor (Coimbatore)
🏢 CAG Enterprises- YAMAHA Dealer
📍 Coimbatore