The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude.
Responsibilities
Deliver excellent service to ensure high levels of customer satisfaction.
Handle and manage HNI clientele and partners like interior designers/ Architects
Maximize the sales performance of all sales associates by setting targets, motivating, and coaching individually and on a team level.
Maintain the stability and reputation of the store by complying with legal requirements
Create business strategies to attract new customers, expand store traffic, and enhance profitability.
Ensure a high level of after-sales service by pro-actively following up on sales orders and deliveries.
Plan and prioritize the daily responsibilities, tasks, and staffing according to store footfall.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications and establishing personal networks.
Plan and implement needed marketing activities, PR, and events according to the overall Marketing & Activity plan and activity guidelines to ensure continuous traffic flow.
Qualifications
Bachelor’s degree in Business Administration/ Interior design/ Architecture or relevant field preferred.
A minimum of 4-5 years experience working in a retail workplace, ideally in a managerial role.
5-6 years of work experience in a customer service-oriented managerial role.
Preferably from the home furnishing and décor industry.
Experience in selling lifestyle & luxury consumer goods is preferred.
Highly Proficient in written and spoken English.
Excellent communication skills. Language- English, and Telugu.
Strong leadership and customer management skills.
As a person you
Should have an interest in interior/furniture desi
📌 Showroom Manager (Bengaluru)
🏢 BoConcept India
📍 Bengaluru
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