Job Role: Inside Sales Executive
Company: Academy of Vedic Vidya
Location: Kolkata (On-site)
Employment Type: Full time
Department: Sales Department
About Us:
Academy of Vedic Vidya is dedicated to preserving and spreading the timeless wisdom of Vedic sciences through accessible, high-quality courses and programs. We are looking for an energetic and persuasive Inside Sales Executive to join our growing team in Kolkata and help us connect with learners across India.
Role Overview:
As an Inside Sales Executive, you will be the first point of contact for prospective students and clients interested in our courses and programs. You will handle inbound and outbound calls, understand customer needs, present our offerings, and convert leads into enrolled students — all while working from our Kolkata office.
Key Responsibilities:
- Handle inbound inquiries (calls, WhatsApp, chat, email) from prospective students promptly and professionally
- Make outbound calls to leads generated through marketing campaigns, website, and referrals
- Understand customer requirements and explain course offerings, curriculum, fees, and benefits clearly
- Follow up consistently with warm and cold leads through calls, messages, and emails until closure
- Achieve and exceed monthly/weekly sales and enrollment targets
- Maintain accurate and updated records of leads, follow-ups, and conversions in CRM/Excel
- Coordinate with the marketing team to provide feedback on lead quality and campaign performance
- Build rapport and trust with prospects to ensure a smooth enrollment journey
- Handle objections professionally and provide accurate information to convert inquiries into admissions
- Assist in collecting basic documentation/